[Guy St. Clair: This post is co-authored with colleague Barrie Schessler Levy, with whom I wrote The Knowledge Services Handbook: A Guide for the Knowledge Strategist (a companion volume to Knowledge Services: A Strategic Framework for the 21st Century Organization). Both titles are published by De Gruyter in Munich and Berlin. This post was first …
Frances Hesselbein: A Friend of the Heart, Forever
Like many who knew her, I was naturally grieved to learn that Frances Hesselbein had died. None of us were surprised, of course. Frances had lived a good, long life, well-loved and productive. At the same time, though, along with the natural grief for someone who was so respected and so highly thought of, as …
Personal History: Knowing Frances Hesselbein
Introduction The following content is a compilation of blog posts about Frances Hesselbein. These were written by me to honor Mrs. Hesselbein and to share with my blog readers what I learned from her, and how she and I interacted with one another. As we got to know each other over the years, she liked …
Guy’s Journal: Frances Hesselbein on Leadership
Those of us practicing knowledge services have long understood the role of leadership in the success of our efforts. Whether it’s KM, knowledge strategy development and implementation, or any of the other management methodologies relating to successful knowledge sharing, we learned long ago that it’s leadership that makes knowledge services happen. If we want to …
Can We Talk?
Two weeks ago, in a New Year’s Day message (An Optimistic Perspective for 2021), I raised the question of whether or not it was possible to be optimistic after all we have been through in 2020. Eternal optimist that I am, my response was a resounding yes. There were still reasons to be optimistic. Then the events …