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Applied Knowledge Services: A New Approach to Management and Leadership

February 8, 2023 By Guy St. Clair

[Guy St. Clair: This post is co-authored with colleague Barrie Schessler Levy, with whom I wrote The Knowledge Services Handbook: A Guide for the Knowledge Strategist (a companion volume to Knowledge Services: A Strategic Framework for the 21st Century Organization). Both titles are published by De Gruyter in Munich and Berlin. This post was first …

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Filed Under: Journal, Knowledge Services Tagged With: Creating Conversational Leadership (book), De Gruyter (Publisher), Diversity & Inclusion, Gach (Jake, Garfield (Stan), Hesselbein (Frances), Hovell (John), Knowledge Services, leadership, Levy (Barrie), management, Manion (Kevin), Organizational development, SIKM Leaders Community, The Knowledge Services Handbook

Frances Hesselbein: A Friend of the Heart, Forever

January 23, 2023 By Guy St. Clair

Like many who knew her, I was naturally grieved to learn that Frances Hesselbein had died. None of us were surprised, of course. Frances had lived a good, long life, well-loved and productive. At the same time, though, along with the natural grief for someone who was so respected and so highly thought of, as …

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Filed Under: Journal, Knowledge Services, Personal History Tagged With: Drucker (Peter), Hesselbein (Frances), Knowledge Services, Knudsen (Helen Lafferty), Lafferty (James), Leader to Leader (journal), leadership, leadership development, Levy (Barrie Schessler), Rosenstein (Bruce)

Personal History: Knowing Frances Hesselbein

January 23, 2023 By Guy St. Clair

Introduction The following content is a compilation of blog posts about Frances Hesselbein. These were written by me to honor Mrs. Hesselbein and to share with my blog readers what I learned from her, and how she and I interacted with one another. As we got to know each other over the years, she liked …

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Filed Under: Journal, Knowledge Services, Personal History Tagged With: Atlantic Charter, Business Week (magazine), Churchill (Winston), Clinton (Bill), Cohn (Gary), corporate social responsibility, CSR, Drucker (Peter), Drucker Society of New York, Edersheim (Elizabeth), Fortune (magazine), Frances Hesselbein Leadership Institute, Girl Scouts of the USA, Global Women's Leadership Summit (2016), Hegelsem (Sally), Hesselbein (Frances), Igel (Lee), International Rescue Cmmittee, Knowledge Services, Knudsen (Helen Lafferty), Lafferty (James), Le Colonial (restaurent), leadership development, Living in More than One World (book), McDonald (Duff), McMaster (H.R.), Miliband (David), New Yorker (magazine, Newsweek (magazine), Presidential Medal of Freedom, Roosevelt (Franklin D.), Sachs (Jeffrey), Strategy + Business (magazine), Sustainable Stakeholders Framework, The Definitive Drucker (book), The Golden Passport (book), Work is Love Made Visible (book)

The Power of Purpose

January 19, 2023 By Guy St. Clair

Work is Love Made Visible is Eminently Practical [The following is a post included in a compilation of blog posts about Frances Hesselbein. I wrote these posts over a period of time as she and I got to know one another, as I wanted to honor Frances and recognize her superior work in and her …

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Filed Under: Journal, Knowledge Services, Personal History Tagged With: Goldsmith (Marshall), Hesselbein (Frances), McArthur (Sarah), purpoose, Work is Love Made Visible (book)

Guy’s Journal: Frances Hesselbein on Leadership

September 12, 2022 By Guy St. Clair

Those of us practicing knowledge services have long understood the role of leadership in the success of our efforts. Whether it’s KM, knowledge strategy development and implementation, or any of the other management methodologies relating to successful knowledge sharing, we learned long ago that it’s leadership that makes knowledge services happen. If we want to …

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Filed Under: Journal, Personal History Tagged With: Hesselbein (Frances), Knowledge Services, Knowledge Sharing, leadership, University of Pittsburgh, University of Pittsburgh (GSPIA)

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